Support
Need help with a Seen Matters product? We’re here to help.
Products we support
Seen
understanding
Gift.Seen
expression
Moment.Seen
sharing
Seen.Tag
Seen.Pet · Seen.Luggage · Seen.Car
Contact Support
For help with your account, Gift.Seen, Seen, Moment.Seen or Seen.Tag, email:
seen@spotontechnologies.com.auWhen you write, it helps to include
- which Seen Matters product you are using
- a short description of the issue
- your device and platform (iPhone, Android or Web)
- a screenshot, if useful
Never send us your password, verification code or payment card details.
Seen.Tag
For help with activating or managing Seen.Pet, Seen.Luggage or Seen.Car, contact us using the email above.
If you found a pet, luggage item or vehicle with a Seen.Tag, scan the QR on the physical Tag and follow the instructions shown. You do not need to create an account simply to contact the owner of an active Tag.
Company
Seen Matters
Spot On Technologies Pty Ltd trading as Seen Matters
Australia
Support: seen@spotontechnologies.com.au